If you do not already have an Employment Hero account, you can register directly from the Employment Hero Jobs web platform's sign-in page.

You can also register using your email address or a social account (Google or Microsoft).
 

1. Open the Employment Hero Jobs web platform's sign in page.
2. Choose your registration method:
   • To register with your email address: Enter your email address and click Continue with email. (If you use this method, continue to Step 3.)
   • To register with your social account: Click Google or Microsoft and follow the provider's authorisation prompts. (If you use this method, no further steps are required in this section.)
3. In the First name and Last name fields, enter your first and last name.
4. Review the Country field, which auto-fills based on your location. Click the dropdown button to correct the input if required.
5. In the Password field, enter a secure password.
6. (Optional) Tick the box to consent to marketing communications.
7. Click Register.
8. Open your Activate your Employment Hero account email.
9. Click Activate account and follow the on-screen prompts, or note the email's six-digit code and enter it on the registration page.

Employment Hero members, as well as users who registered using the latest sign-up process, can sign in to the Employment Hero Jobs web platform by following these steps:
 

1. Open the Employment Hero Jobs web platform's sign in page.
2. Enter your email address and click Continue with email.
3. Click your preferred sign-in method: Password, Passkey, Google, or Microsoft.
4. Complete the on-screen authentication prompts.
5. If prompted, enter your two-factor authentication (2FA) code and click Verify.

1. Open the Employment Hero Jobs web platform's sign in page.
2. Enter your email address and click Continue with email.
3. Open the sign-in email sent to your inbox.
4. Click the passwordless sign-in link.
5. (If applicable) If this is your first sign in, follow the on-screen onboarding prompts to complete your profile.

1. Complete the sign in process if you have not already done so.
2. On the top right corner of the screen, click your Profile button (your initials).
3. On the dropdown menu, click Account Settings.
4. In the Passkeys section, click Manage.
5. On the Passkeys popup, add or remove passkeys as required by clicking Add passkey or the trash can icon.

1. Complete the sign in process if you have not already done so.
2. On the top right corner of the screen, click your Profile button (your initials).
3. On the dropdown menu, click Account Settings.
4. View the Linked Accounts section.
5. Beside Google or Microsoft, click Link or Unlink as required.
6. Complete the authorisation prompts.

1. Complete the sign in process if you have not already done so.
2. On the top right corner of the screen, click your Profile button (your initials).
3. On the dropdown menu, click Account Settings.
4. In the 2-Factor Authentication (2FA) section, click View options.
5. Click Edit.
6. On the popup, toggle on or off the chosen authenticator app as required.
7. (Optional) To change the chosen authenticator, click Change then follow the popup’s instructions.
8. Click Enable, Disable, or Update on your preferred authentication method and follow the on-screen prompts.

1. Complete the sign in process if you have not already done so.
2. On the top right corner of the screen, click your Profile button (your initials).
3. On the dropdown menu, click Account Settings.
4. In the 2-Factor Authentication section, click View options.
5. Click Edit.
6. On the Your Authenticator popup, toggle the chosen authenticator on or off.
7. Beside your chosen method, click Enable, Disable, or Update.
8. Follow the on-screen prompts to complete verification.

1. Open the Employment Hero Jobs web platform's sign in page.
2. Click Sign in with password.
3. Click Forgot password?.
4. Enter your email address.
5. Click Request Link.
6. Open the password recovery email and click Change password.
7. Enter and confirm your new password and click Reset my password.

1. Complete the sign in process if you have not already done so.
2. On the top right corner of the screen, click your Profile button (your initials).
3. On the dropdown menu, click Account Settings.
4. View the Change Password section.
5. Complete the Current Password, New password, and Confirm password fields.
6. Click Submit.

If you lose access to your authentication device for two-factor authentication (2FA) and have exhausted all other sign-in options, you can submit a recovery request by following these steps:
 

1. Open the Employment Hero Jobs web platform's sign in page.
2. Enter your email address and click Continue with email.
3. If prompted, complete the CAPTCHA verification.
4. Enter your password.
5. On the 2FA screen, click Request to recover your account.
6. Review the recovery confirmation checklist.
7. Click Request to Recover Account and click Continue.
8. Open the Recover your Employment Hero Account email.
9. Read the email's recovery instructions and click Request account recovery.
10. On the dropdown menu, select or type in the reason for the recovery request.
11. Click Next.
    • You can also click click here and follow the on-screen instructions to continue the process on your mobile device.
12. Upload your identification document and complete the photo verification.
13. Click Take photo and click Submit. You will now receive an email called Account Recovery Request Submitted.

Your Employment Hero Jobs web platform and main Employment Hero account use the same security credentials. Any security updates you make here apply automatically across all your linked Employment Hero accounts.

If you are looking for further support, try our community.